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Cookie Policy
Transparent Usage Your Choice Privacy Protected
Understanding how we use cookies and similar technologies to improve your experience on our website.
Last Updated: 1 December 2024
Introduction
This Cookie Policy explains how Homoprifer Tours Pty Ltd ("we", "our", or "us") uses cookies and similar tracking technologies on our website (homoprifer.com). This policy should be read alongside our Privacy Policy and Terms of Service.
By using our website, you consent to the use of cookies in accordance with this policy. You can control and manage cookies through your browser settings or our cookie preference centre.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.
Types of Cookies
Session Cookies: Temporary cookies that expire when you close your browser
Persistent Cookies: Remain on your device for a set period or until manually deleted
First-Party Cookies: Set directly by our website
Third-Party Cookies: Set by external services we use (analytics, advertising, etc.)
Similar Technologies
We also use similar tracking technologies including:
Web Beacons: Small transparent images that track user behaviour
Pixel Tags: Code snippets that collect information about your visit
Local Storage: Browser-based storage for website preferences
Scripts: Code that enables interactive features and analytics
Categories of Cookies We Use
1. Strictly Necessary Cookies
Purpose: Essential for website functionality and security
Examples:
Session management and user authentication
Shopping cart functionality for bookings
Security features and fraud prevention
Cookie consent preferences
Load balancing and performance optimization
Legal Basis: Legitimate interest (cannot be disabled)
Retention: Session duration or up to 1 year
2. Performance and Analytics Cookies
Purpose: Help us understand how visitors use our website
Examples:
Google Analytics tracking
Page view and bounce rate statistics
Website performance monitoring
Error tracking and debugging
Heat mapping and user journey analysis
Legal Basis: Consent required
Retention: Up to 26 months
3. Functionality Cookies
Purpose: Enhance user experience and remember preferences
Examples:
Language and region preferences
Font size and accessibility settings
Recently viewed tours and searches
Form auto-fill information
Social media integration preferences
Legal Basis: Consent or legitimate interest
Retention: Up to 2 years
4. Marketing and Advertising Cookies
Purpose: Deliver relevant advertisements and measure campaign effectiveness
Examples:
Facebook and Instagram advertising pixels
Google Ads conversion tracking
Retargeting and remarketing campaigns
Interest-based advertising
Email marketing integration
Legal Basis: Consent required
Retention: Up to 13 months
Specific Cookies and Services
Google Services
Service
Purpose
Cookie Names
Duration
Google Analytics
Website usage analytics
_ga, _ga_*, _gid
2 years / 24 hours
Google Ads
Conversion tracking
_gcl_*, _gac_*
90 days
Google Maps
Location services
NID, CONSENT
6 months
Social Media Integration
Platform
Purpose
Cookie Names
Duration
Facebook
Social sharing, advertising
_fbp, fr
3 months
Instagram
Content embedding
csrftoken, sessionid
Session / 1 year
YouTube
Video playback
VISITOR_INFO1_LIVE, YSC
179 days / Session
Homoprifer Tours Cookies
Cookie Name
Purpose
Category
Duration
cookies-consent
Stores cookie preferences
Necessary
1 year
analytics-cookies
Analytics consent status
Necessary
1 year
marketing-cookies
Marketing consent status
Necessary
1 year
newsletter-email
Newsletter subscription
Functionality
Until unsubscribed
Managing Your Cookie Preferences
Cookie Preference Centre
You can manage your cookie preferences through our cookie banner and preference centre:
Accept All: Enables all cookies for full website functionality
Necessary Only: Only essential cookies for basic functionality
Custom Settings: Choose specific cookie categories
Reject All: Disable non-essential cookies (may limit functionality)
Browser Settings
You can also manage cookies through your browser settings:
Google Chrome
Click Settings → Privacy and security → Cookies and other site data
Choose your preferred cookie settings
Add specific sites to allow or block lists
Mozilla Firefox
Click Options → Privacy & Security
Under Cookies and Site Data, choose your preferences
Click "Manage Data" to remove specific cookies
Safari
Click Safari → Preferences → Privacy
Choose "Block all cookies" or customize settings
Click "Manage Website Data" for specific controls
Microsoft Edge
Click Settings → Cookies and site permissions
Choose "Cookies and site data" settings
Customize blocking and allowing preferences
Mobile Browsers
For mobile devices, cookie settings are typically found in:
Collect only necessary information for stated purposes
Use shortest possible retention periods
Regularly review and delete outdated data
Anonymize data where possible
Cross-Border Data Transfers
Some third-party services may transfer data internationally:
Google services (Ireland/USA)
Facebook/Meta services (Ireland/USA)
Payment processors (various countries)
Cloud storage providers (multiple regions)
Children's Privacy
We do not knowingly collect data from children under 13:
Age verification for newsletter subscriptions
Parental consent required for minors
Family booking protections
Educational content filtering
Impact of Disabling Cookies
Limited Functionality
Disabling cookies may affect:
Booking Process: Shopping cart and payment functionality
Personalisation: Tour recommendations and preferences
Performance: Slower page loading and repeated content
Analytics: Our ability to improve the website
Marketing: Less relevant advertising and offers
Alternative Solutions
If you disable cookies, you can still:
Browse our website and read content
Contact us directly via phone or email
Make bookings over the phone
Access our social media content
Subscribe to newsletters via email forms
Updates to This Policy
Regular Reviews
We review and update this Cookie Policy:
At least annually or when practices change
When new technologies are implemented
In response to legal or regulatory changes
Based on user feedback and privacy trends
Notification Methods
Updates will be communicated through:
Updated "Last Modified" date at the top of this policy
Website banner notifications for significant changes
Email notifications to newsletter subscribers
Social media announcements
Frequently Asked Questions
Do I have to accept cookies to use your website?
You can browse our website with only necessary cookies enabled, but some features like booking and personalisation require additional cookies. You have full control over your cookie preferences.
How often should I review my cookie settings?
We recommend reviewing your cookie preferences every 6-12 months or whenever you notice changes in website behaviour or advertising relevance.
Can I change my mind about cookie preferences?
Yes, you can update your cookie preferences at any time through our cookie preference centre or browser settings. Changes take effect immediately.
Do you use cookies to track me across other websites?
We only use cross-site tracking for legitimate advertising purposes and only with your consent. You can opt out of this tracking through your cookie preferences.
What happens to my data if I delete cookies?
Deleting cookies removes locally stored preferences and session data. Your account information and booking history remain secure on our servers.
Contact Us About Cookies
If you have questions about our cookie practices or need help managing your preferences:
Homoprifer Tours Pty Ltd
Level 12, 123 Collins Street
Melbourne VIC 3000
Australia
Response Time: We aim to respond to cookie-related enquiries within 5 business days.
Your Privacy Matters
At Homoprifer Tours, we believe in transparent communication about how we use technology to enhance your experience. Cookies help us provide better service, but your privacy and choice always come first.
We're committed to:
Clear communication about our cookie practices
Respecting your privacy choices
Using data responsibly and ethically
Providing easy-to-use privacy controls
Continuously improving our privacy practices
Thank you for trusting us with your information and choosing Homoprifer Tours for your Australian adventures.